Returns & Exchanges
At Flawed Official Store, we embrace individuality and want you to be completely satisfied with your purchase; therefore, we offer a 30-day window for returns on all unworn items with original tags attached. Please note that items marked as final sale are ineligible for return or exchange to maintain our commitment to sustainable inventory practices.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn condition.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing